Notices

A notice is a short message shown to shoppers on your storefront: a seasonal note on a group of products, a dispatch cutoff across the whole shop, a holiday closure, a warning about a delayed line. Each notice can be scheduled between two dates and can be attached to the whole storefront, to categories, or to specific products.

Notices are a setting, not a design change. You do not edit a page template to run one, and a notice keeps working if you later switch theme or template.

The two questions a notice answers

Every notice is defined by two separate choices, and it is worth keeping them apart in your head:

  • What it applies to — the whole storefront, the categories you pick, or the products you pick.
  • Where it shows — which parts of the storefront it draws in.

These are independent. A notice attached to your Outerwear category can appear on the Outerwear listing page, on the product page of every item in Outerwear, or on both. Attaching a notice to something decides who gets it; the placement decides where on the page it appears.

What it applies to

Applies to What it covers
Whole storefront Every page of the storefront, wherever the placements below appear.
Chosen categories Those categories and everything filed beneath them, including subcategories.
Chosen products Only the products you pick.

A notice can also be left on All storefronts, which is what you want for something like "We are closed for Diwali" when you run more than one shop from the same account. Choose a specific storefront to keep it to that shop.

Picking products is how you run a campaign across a hand-picked set — say the twelve items in a seasonal paint-care push — as a single notice rather than twelve separate edits.

Where it shows

Placement Where it appears
Sitewide strip A full-width bar directly under the header, on every page.
Product page Above the product detail, where the buy box starts.
Category page Under the category heading, above the product grid.
Cart Above the cart contents.
Checkout Above the checkout form.
Blog On the blog index and on every article.

You can tick more than one. A dispatch cutoff might sensibly run in the sitewide strip and at checkout.

The sitewide strip, cart, checkout and blog have no single product or category in view, so only a storefront-wide notice can appear there. If you have attached a notice to specific products or categories, those four placements are greyed out — the notice would have nothing to match against. Give it a product or category placement instead.

Scheduling

Leave both dates blank and the notice runs until you switch it off. Otherwise:

  • Starts — the notice appears from this moment. A notice with a future start date is saved and shown as Scheduled; it does not appear on the storefront yet.
  • Ends — the notice stops at this moment, and is shown as Ended.

Times are entered and displayed in your own timezone.

The Active switch is separate from the dates: turning it off hides the notice immediately, whatever its schedule says. Use the dates for a planned campaign and the switch to pull something down in a hurry.

When several notices apply at once

More than one notice can reach the same page. By default they simply stack, most specific first: the product's own notices, then the ones from its categories, then the storefront-wide ones.

If you want a more specific notice to take the place of the broader ones rather than sit on top of them, tick Replace inherited notices. On a product notice this hides both the category and storefront messages; on a category notice it hides the storefront ones. This is how you say "on these products, ignore the usual shipping banner and show this instead".

Two things worth knowing about that setting:

  • It only affects less specific notices. Two notices attached to the same product still show together.
  • It only takes effect while the notice is actually running. Setting it on a notice scheduled for December will not blank out today's messages.

The Notices tab on a product or category always shows you the result: what is attached there, what it inherits, and a line telling you when a "replace" is hiding something.

Writing a notice

A notice is a heading, a message, and an optional link.

  • Name is internal. It is how you find the notice in your list later; shoppers never see it.
  • Heading is optional, and shown in bold at the start of the message.
  • Message is the body text.
  • Link text and Link goes to add a call to action at the end. A link can point at a path on your own storefront (/paint-care), a full web address, an email address (mailto:) or a phone number (tel:).

Choose a style — Info, Success, Warning, Urgent, Seasonal or Neutral — which sets the colouring, and optionally an icon and a custom accent colour. The preview beside the form shows exactly what shoppers will see.

Tick Shoppers can dismiss it to add a close button. A dismissal is remembered in that shopper's browser for 90 days, so it does not come back on every page.

Where to manage them

There are two ways in, and they edit the same notices:

  • Shop → Notices in the Zingasuite portal at https://console.zingasuite.com lists every notice with its targets, placements, schedule and status (Live, Scheduled, Ended, Off). This is the place to answer "what messages are running right now?".
  • The Notices tab on a product, a category or a storefront shows what applies there and lets you add one without leaving the record.

Notices are also available through the public API as the notices resource, described in the Developer API Reference chapter, which is useful for scheduling campaigns from another system.

Notices and page templates

If you use a custom page template for your product, category or blog pages, notices still appear — they are prepended to the page automatically, so a template change can never quietly lose one.

If you would rather choose exactly where they sit in your layout, place {{ parts.notices }} in the template. The renderer sees that you have positioned them yourself and will not add a second copy. The storefront's Page templates tab documents this alongside the other available parts.

Notices and banners

Notices and banners solve different problems. A banner is a merchandising slot — usually an image, on the homepage — used to promote a campaign. A notice is a line of text that explains something, and it follows your catalog: attach it to a category once and every product beneath it carries it. Reach for a banner to advertise, and a notice to inform.

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